Description
Order Processing & Shipping EstimatesĀ
- In stock items will be shipped within 2-7 business days.
- Pre-order or special order itemsĀ will have the estimated availability and/or shipping date mentioned on the product page.
- OrdersĀ exceeding $74.99 (USD) are eligible for free shipping,Ā all other orders will encounter a shipping fee.
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ReturnĀ Policy
We at Mega Babies, pride ourselves with excellent customer service. WeĀ value our customers and want them to beĀ pleased with their purchases. If for any reason you would like to return an item, Mega BabiesĀ offers a 30 day return policy with 100% money back guarantee.Ā
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Return Shipping Address
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How To Process a Return
- Please contact customer serviceĀ by phone 718-437-3400 or via email Sales@megababiesusa.com.
- Allow 1-2 weeks for returns to be processed.Ā
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Return Conditions and Clarifications
- Return Items need to be in unused and brand new condition, include all merchandise tags, and in the original packaging.
- Please include the order number when processing a return.Ā
- Clearance and reduced items are final sale.
- Custom and specialty orders (furniture, mattresses, etc...) are non refundable.
- Refund payment will beĀ credited toĀ the card usedĀ when purchased.Ā
- CustomerĀ is responsible for return shipping fee.
- Shipping cost is non refundable.
- Items received as a gift, can be exchanged or eligible for store credit only.
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Warranty Claims
We are here to guideĀ you with any issues you have with items under warranty that malfunction and/or have defects. Unfortunately, we are not allowed to handle the claim directly. Claims need to be filed with the company. In any event you fail to reach the company, Mega Babies will try to interveneĀ on your behalf.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
