The kit contains 3 pieces… The first is a pillow in the shape of a butterfly, which is great for kids and big kids alike when travelling. The second is an adjustable, multi-use bandana and finally the bag to store all your little one’s treasures when kids go out.
Order Processing & Shipping Estimates
Orders of in stock items will be shipped within 1-2 business days, if there is any different stock condition, like for example pre-order or special order it will be mentioned on the product page, with an estimated availability date.
You are eligible to return your order within 30 days of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Normally, you will be responsible for paying for the return shipping costs when returning your item. The shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a shipping service that offers tracking or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
You can contact us during business hours via our main number. Or send us an email and we will get back to you promptly.
Contact us for any question
Call us: 718.437.3400
Customer Service Hours Eastern Time
Mon - Thu: 11 am - 6:30 pm / Fri: 11 am - 1 pm / Sat: Closed / Sun: 11:30 am - 6:30 pm